Who are we?Tata Business Support Services Ltd, also known as TBSS commenced operations as an independent entity in May 2004 and today is not only one of the largest third party Customer Service providers in India but also one of the leading integrated end-to-end outsourcing service providers with more than 10000 employees, serving a global clientele.
Our DNA :Customer Driven Excellence through Truly Global Servicing. We at TBSS believe in developing the capability to create and offer appropriate cost-quality service levels everywhere.
We have the ability to service multiple clients in different regions of the world. In other words, we are a 'truly global sourcing partner' providing a delivery platform to enable 'right-shoring' options for our clients.
We provide 'End to End' customer care operation coupled with shared services for excellent customer experience. A one company to help Cross Sell / Up sell, Data Warehousing, Direct Marketing.
Our Clients - to name a few :
- India's leading Internet Service Provider
- One of the largest online travel company in the World
- India's largest automotive company
- Two leading Telecom Companies
- Giant Direct-to-Home television service provider
- Premier Insurance Service Provider in India
- World's leading satellite radio service provider
- Upcoming brand of a globally renowned hospitality chain
- World's largest search engine provider
- One of the world's premier engineering solutions providers
We currently handle over 15 million transactions per month out of our world-class centers at Pune, Hyderabad, Mohali, Jamshedpur, Chennai, Kolkata, Bangalore and 9 Non metro centers in India. TBSS aims at being a domain leader in the chosen verticals and our key differentiators are best in class price performance points, global delivery model on the right-shoring principle, innovating with resource pools / technology platform and an unflinching focus on quality.
|Email this page|
|Print this page|
|Add to Favorites|