Case studies

Scale your sales operations

$35 billion global automotive giant The clients challenge was to manage its sales operations more efficiently. Read More

Call center to profit center

Leading service provider of DTH in India The client was seeking to reduce the cost of response & resolution. Read More


“You people have been a great support to us, always— you people have always responded to our requi…

Enterprise Hub Head,leading telecom service provider

“Wonderful to see the Tata BSS EQ audit team take steps towards ”going beyond the metrics and giving…

DGM, Voice Quality Head,leading global telecom service provider


Why and How to Use the Digital Sphere to Listen To Your Customers

Understanding and engaging your customers has taken on a completely new meaning in the digital age. Listening to the pulse of customer exper.
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