IT Services

The need to get work done better, faster and more cost-effectively is ever present in business. While assembling strong teams of qualified experts remains critical to driving successful business outcomes, today’s leaders both specific to Information technology or general line of business must also consider ways to optimize the structure of strategy and operations supported by IT. In today’s demanding business environment which prioritizes flexibility, speed, and efficiency, a robust IT operation aligned with strategy is critical. Technology is not as important as IT tools and accelerators are. Vendors are promising productivity gains through platforms, middleware, tools and ‘point solutions’ and buyers are seeing a lot of value in these offerings.

Organizations face a host of complex challenges

• Failure to meet service levels
• The perception by their customers of being ineffective
• Overspending on maintenance
• Pressure to reduce operational expenses while continuing to maintain service levels
• Need to develop infrastructure that support new initiatives with better aligned ROI

Tata BSS has identified critical success factors for companies

• Designing , managing and delivering consistent customer experience using people, processes and platforms
• Aligning IT with strategic business initiatives
• Built-in flexibility to adapt to a constantly changing market
• Sustaining operational standards
• Business risk management
• Operational rigor and controls
• Ability to strategize, develop and execute new initiatives with optimal speed to remain competitive

How we deliver business value

• Delivering through experienced & expert people
• Scalable resourcing
• Resource planning
• Enduring partnerships & our promise of continuous improvements
• Simple and flexible
• Operational rigor and controls
• Ability to strategize, develop and execute new initiatives with optimal speed to remain competitive

Services offered