Third Party Insurance Administration

Insurance companies have enormous amount of data. Analysis of this data is an important aspect for customers insights. The demand in the automobile market is going through a trough in the business cycle. Hence, margins of insurance administrators are increasingly under pressure.
To emerge at the top, insurance companies and automobile manufactures need to come together. A comprehensive platform based digital strategy should be developed that simplifies the customer experience of purchases and claims and uses analytics to build deeper insights into customer behavior.
Differentiators
- Auto TPA process at Tata BSS is a fine blend of general insurance solutions suite with call center capabilities
- Domain expertise with proven track record of end to end automobile insurance solutions
- Flexible platform that allows scaling of services
- Compliance with statutory regulations
- Customizable technology platforms
Services offered
Value propositions
- Customers
- Choice from a bouquet of insurance products
- Competitive price
- Ease of policy administration and renewal
- Insurance claims facilitation
- Convenience of buying insurance at dealer points
- Insurance
- Partner ecosystem
- Accessibility to a wider customer database
- Real time portfolio analytics
- Auto manufacturer
- Customer satisfaction
- Increase in body shop traffic
- Long term customer connect and retention